This is a fun, visual and actionable series of tips on Persuasion.
Now, "persuasion" doesn't always sounds great, that word doesn't have a great track record!
To me, persuasion is mostly about understanding people's expectations better: when we work online, communication is even more critical since we tend to have different interactions than those we would have face to face.
Understanding a few principles of what people might expect - this is a great and short reminder - enjoy!
Let me know what you think in the comments!